Shipping Policy

At House of Silk Satin, we take care to ensure your order arrives beautifully and on time.

• Processing Time: Orders are prepared within 1–3 business days.

• Delivery (South Africa): 2–5 business days for standard shipping, 1–2 business days for express (where available).

• International Orders: 7–14 business days. Customs fees may apply and are the customer’s responsibility.

• Tracking: A tracking number will be provided once your order has been dispatched.

• Delays: While we aim for timely delivery, courier delays or customs processes may affect timelines.

• Address Accuracy: Please double-check your shipping details, as we cannot be held responsible for parcels sent to incorrect addresses.

• Lost or Damaged Parcels: Contact us within 7 days of delivery for assistance.

📧 For any questions, email us at info@houseofsilksatin.com

✨ Thank you for choosing House of Silk Satin — every order is delivered with care.